Frequently Asked Questions


Does the refuge counseling center offer professional mental health services?

Our counseling center is a professional, clinical counseling center, and our staff is comprised of credentialed mental health professionals and clinical interns.


What are the educational and professional backgrounds of your counselors?

Refuge retains a staff of state licensed counselors who have completed advanced training and credentialing in counseling and psychotherapy. All Refuge counselors uphold the standards and best practices of the American Counseling Association (ACA) and the American Association of Christian Counselors (AACC).


Christian counseling combines professional counseling techniques and scriptural principles in a holistic approach to mental health issues.

What is christian counseling?


Are all of your counselors Christian?

We are a Christian ministry supported by Crossroads Community Church. As such, all counselors at Refuge Counseling Center profess a personal relationship with Jesus Christ and believe in the transformational power of the Holy Spirit.


Do I have to be a Christian to use your services?

Our services are available to everyone, and our approach to therapy is to meet people wherever they are in all areas of their lives. Our counselors work with an attitude of Christ-like service but do not aim to impose their beliefs or values on the client. 


How do I make an appointment?

Call us at 208-465-4985.

Our office is open Monday – Thursday 8:30-5:00.


May I choose my own counselor?

You may request a particular counselor. Your preference will be honored if your presenting issue is within their treatment area, provided your counselor of choice has available appointment times.


How long do I need to wait to see someone?

Generally, your appointment will be within a week of your initial call. The time varies for each counselor.


What if I have a life-threatening emergency?

Call 9-1-1 or your local police department.


How long does counseling take?

The length of treatment depends on many factors. It is primarily determined by the nature of the issue(s) and the motivation of the client.


What kinds of issues do your counselors work with?

Counselors are trained in many areas including personal growth, relationship distress, depression, anxiety, postpartum depression, trauma, grief, spiritual abuse, sexual addictions, men’s and women’s issues and life transitions. If you have questions about these issues or others call 208-465-4985